10 QUESTIONS TO ASK WHEN GETTING A
PROFESSIONAL PAINTING QUOTE!

10 QUESTIONS TO ASK WHEN GETTING A PROFESSIONAL PAINTING QUOTE!

There is a lot you need to know before hiring a painter for your interior or exterior painting job. The team at Brad McDonnell Painting & Decorating in Victoria has put together a quick Q&A that you can go through when you contact a painting company.

1. ARE THEY A MEMBER OF THE BETTER BUSINESS BUREAU?

What to do: When working with a potential painting company don’t hesitate to phone and check to see if they are up to date and in good standing with BBB.

Brad Mcdonnell Painting: Yes, we are a proud accredited member of the Better Business Bureau with an A+ rating! We are also a part of several other well known professional affiliates such as the Hallmark Heritage Society and Landlord BC.

2. ARE THEY INSURED FOR LIABILITY TO YOUR PROPERTY?

What to do: Be sure to ask if a potential paint company is insured for one million at least.

Brad Mcdonnell Painting: Yes, we are insured up to two million dollars.

3. DOES WORKERS COMPENSATION BOARD COVER THEIR EMPLOYEES? IF THEY ARE THE PERSON DOING THE WORK, ARE THEY COVERED BY W.C.B.?

What to do: Ask a potential painting company if workers are covered by W.C.B, however, by the law, it is not mandatory for sole proprietors to be covered by W.C.B. 

Brad Mcdonnell Painting: Yes, all of our painters are fully covered by WCB.

4. ARE THEY WELL-KNOWN AND ESTABLISHED?

What to do: Ask how many years the painting company has been in business and do they provide references? It is important to also ask if they supply all materials.

Brad Mcdonnell Painting: As a company, we are best known for our work on heritage homes and buildings. To date, we have completed over 1000 projects since our opening in 1989; you will see our painting work all over Victoria! We also specialize in both the interior and exterior of modern homes as well.

5. DO THEY PROVIDE A GUARANTEE OF THEIR WORK?

What to do: It is important to protect yourself and make sure the painting company guarantees at least the following, exterior 1-3 years and interior 3-5 years.

Brad Mcdonnell Painting: We take great pride in our work and guarantee our exterior paintwork for 3 years and our interiors for 5 years.

6. DO THEY REQUIRE A DEPOSIT PRIOR TO WORK BEING DONE?

What to do: If they are an established company, they should not require any down payment for materials or labour, as they should have a cash float and be able to charge for their materials.

Brad Mcdonnell Painting: We are an established company and do not require a downpayment for materials or labour.

7. DO THEY RECOMMEND WASHING ALL THE EXTERIOR SURFACES PRIOR TO PAINTING AND IF SO, HOW SOON AFTER DO THEY START PAINTING?

What to do: 95% of all exterior surfaces should be washed; If not visibly dirty, they can be chalky because of surface oxidation. Also, the wood should not have a moisture content of more than 15% – approximately 1-3 weeks dry time.

Brad Mcdonnell Painting: We recommend washing all surfaces, even if they don’t look dirty. This is because surface oxidation and salts can build up causing surfaces to not accept another coat of paint properly.

8. WHAT TYPE OF PAINT DO THEY USE?

What to do: Ask the potential painting company and ensure each major paint supplier carries approximately 2-3 lines of quality paint. Also, clarify which line they use. 

Brad Mcdonnell Painting: We have accounts with all of the major paint retailers here in victoria and we are careful to choose the right paint to fit your needs. Our vendors all carry high-quality paint.

9. DO THEY HIRE PROFESSIONALS?

What to do: When working with a painting company you should expect full-time professional painters and not a part-time painter/handyman.

Brad Mcdonnell Painting: We promise quality work and that trickles into our hiring process. We vet and hire only full-time professional painters. 

10. DO THEY PROVIDE YOU WITH A FULLY DETAILED WRITTEN ESTIMATE?

What to do: Never agree to an oral or vaguely written estimate.

Brad Mcdonnell Painting: We promise all of our clients a detailed written estimate outlining the scope of work.

590 Prince Robert Dr
Victoria, BC
V9B 1C8

250-744-1474 • bradmcdonnell@shaw.ca

Hours
Monday – Friday: 8:00 AM – 4:30 PM
Saturday & Sunday: Closed

Professional Affiliations

BBB  Rooms BCHeritage Society  Landlord BC